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医学教学过程中影响教育服务质量的因素分析
引用本文:吴守伟,戴忠辉,严发萍. 医学教学过程中影响教育服务质量的因素分析[J]. 西北医学教育, 2005, 13(2): 126-128
作者姓名:吴守伟  戴忠辉  严发萍
作者单位:1. 蚌埠医学院遗传学教研室,安徽,蚌埠,233003
2. 蚌埠医学院基础医学部,安徽,蚌埠,233003
3. 蚌埠医学院教务处,安徽,蚌埠,233003
摘    要:就目前医学教学过程中普遍存在的影响教育服务质量的因素进行了分析。学校作为教育产品的提供者,对教育服务的质量起着直接的决定性的作用。而接受这种服务的顾客群体的作用则有待加强。强化教育的产业意识、服务意识和质量意识,加强教育服务提供者和教育服务受益群体之间的协作,严格教育产品的质量管理,是提高医学教育服务质量的重要环节。

关 键 词:教育服务  服务质量  影响因素
文章编号:1006-2769(2005)02-0126-03
修稿时间:2004-12-09

Factors Affecting the Quality of Educational Service in Medical Teaching
WU Shou-wei,DAI Zhong-hui,YAN Fa-ping. Factors Affecting the Quality of Educational Service in Medical Teaching[J]. Northwest Medical Education, 2005, 13(2): 126-128
Authors:WU Shou-wei  DAI Zhong-hui  YAN Fa-ping
Affiliation:WU Shou-wei~1,DAI Zhong-hui~2,YAN Fa-ping~3
Abstract:This paper analyzes the factors affecting the quality of educational service in medical teaching. As the provider of educational products, the university plays a deciding part in the quality of educational service. The role of clients who consume educational products should be enhanced. It is necessary to strengthen the industry, service and high-quality consciousness of education, promote the cooperation between the provider and clients, and strengthen quality management of educational service because they are the key factors in improving the quality of medical educational service.
Keywords:educational service  quality of service  affecting factor
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