| 浅论医院服务创新 |
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| 引用本文： | 黄茂辉. 浅论医院服务创新[J]. 中国医院, 2002, 6(7): 20-23 |
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| 作者姓名： | 黄茂辉 |
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| 作者单位： | 解放军总医院,100853;北京市复兴路28号 |
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| 摘 要： | 分析了医院服务创新的基本特征、基本类型,从观念创新、体制创新、技术创新、制度创新、经营创新和文化创新等方面论述了医院服务创新表现的主要内容,指出,医院服务创新要善于抓住创新机会;坚持“以人为本”,提高全员素质和参与创新活动的积极性;建立健全服务创新的管理运行机制。
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| 关 键 词： | 医疗服务 观念创新 体制创新 技术创新 制度创新 经营创新 文化创新 |
| 修稿时间： | 2002-03-28 |
A discussion on the innovation of the service in a hospital |
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| HUANG Maohui The PIA General Hospital,,Fuxing Road,Beijing,Postcode: ,P.R.C.. A discussion on the innovation of the service in a hospital[J]. Chinese Hospitals, 2002, 6(7): 20-23 |
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| Authors: | HUANG Maohui The PIA General Hospital Fuxing Road Beijing Postcode: P.R.C. |
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| Affiliation: | HUANG Maohui The PIA General Hospital,26,Fuxing Road,Beijing,Postcode: 100853,P.R.C. |
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| Abstract: | The article analyses the basic characters, patterns, conception innovation, systemic innovation, technical innovation, managing innovation, cultural innovation of the service in the hospital. It also covers the main content of the innovation of hospital service. The hospital innovation service should catch the innovation chance, and insist on taking the human being as the foundation", raise the staff members' quality, encourage their enthusiasm of taking part in the activities of innovation, establish and improve the mechanism of management and function of service in hospital. |
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| Keywords: | healthcare service conception innovation technical innovation systemic innovation managing innovation culture innovation |
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