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实施优质护理服务在护理管理中的实践与作用
引用本文:唐万秋,伍娟英. 实施优质护理服务在护理管理中的实践与作用[J]. 现代保健, 2012, 0(23): 57-58
作者姓名:唐万秋  伍娟英
作者单位:广西桂林市妇女儿童医院,广西桂林541001
摘    要:目的:探讨实施优质护理服务活动的实践方法与效果。方法:在全院范围宣传开展“优质护理服务”的意义,先确定4个科室为“优质护理服务示范病区”,然后在全院范围内开展优质护理服务活动,采取的措施包括实施护士责任制包干;提高护理人力资源的合理利用;推行亲情护理服务;不断完善护士激励机制。结果:提高了护理人员的整体素质、护理工作质量及患者满意度。结论:开展优质护理服务,能达到令患者、医院、社会、政府都满意的效果。

关 键 词:优质护理服务  护理管理

The Implementation of High Quality Nursing Service in Nursing Management Practice and Effect
TANG Wan-qiu,WU Juan-ying. The Implementation of High Quality Nursing Service in Nursing Management Practice and Effect[J]. , 2012, 0(23): 57-58
Authors:TANG Wan-qiu  WU Juan-ying
Affiliation:( Women and Children Hospital in Guilin, Guilin 541001, China)
Abstract:Objective :To explore the implementation of high quality nursing service practice method and effect. Method : In hospital, propaganda to carry out "quality care" meaning, to determine the 4 sections of " quality care demonstration area", and then in the hospital carried out within the framework of quality care activities.Measures include: The implementation of nurse responsibility responsibility; Improving the care of the rational utilization of human resources; Family nursing service; Continuously perfect incentive mechanism to improve the result of nurses.Result : Nursing staff ' s whole quality, the nursing quality and patient satisfaction. Conclusion ~ The high quality nursing service, to make patients, hospitals, community, governments have satisfactory effect.
Keywords:Quality care  Nursing management
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