全口义齿四手操作配合及患者满意度调查

目的：探讨全口义齿制作过程中四手操作护理配合要点及患者的满意度。方法选择行全口义齿修复患者64例，按照全口义齿四手操作护理配合要点参与修复治疗全过程，调查患者满意度。结果（1）患者对全口义齿制作过程中护理操作、医护配合、人文关怀、护理态度评价为满意分别占98．4％、96．9％、93．8％、100．0％。（2）患者对全口义齿外观、语言、咀嚼能力、义齿稳固性、舒适性评价为满意分别占90．6％、98．4％、89．1％、93．8％、96．9％。（3）患者预期目的完全达到58例（90．6％）；基本达到6例（9．4％）。结论四手操作在全口义齿诊疗中可提高医生工作效率和患者满意度，并减轻医护工作的疲劳；应积极提倡培养口腔护士四手操作的能力。

Surveys of the patient satisfaction in four hand operation main points in the production process of complete denture care

Objective In the production process of complete denture care with the main points and the anal-ysis of the results of patient satisfaction surveys.Methods Select 64 clinical pre complete dentures patients,compliance with care with the main points involved in the rehabilitation treatment of the whole process,fill out the satisfaction questionnaire and statistically analyze the results.Results Attitude toward nursing care operation with humanistic care nursing satisfaction evaluation of denture patients 63（98.4%）,62（96.9%）,60（93.8%）,64（100.0%）,respectively.The appearance language chewing ability denture stability comfort satisfaction evaluation 58 （90.6%）,63 （98.4%）,57 （89.1%）,60 （93.8%）, 62（96.9%）,respectively.Patients expected goal attainment shows completely reach 58 cases,accounting for 90.6%;Basically reach 6 cases,accounting for 9.4%.Conclusion Four hand operation Applied in complete denture repair can improve the quality of treatment and the patient satisfaction,reduce fatigued of doctors and nurse.which should be wildly used in clinical nursing.