低年资护士职业倦怠与社会支持及应对方式的相关性研究

目的 探讨临床低年资护士职业倦怠与社会支持及应对方式的相关关系.方法 抽取内外科各4个病区低年资（工作年限≤5年）护士50人进行职业倦怠量表（MBI）、应对方式问卷（CQS）、社会支持评定量表（SSRS）的调查,并与杭州市常模进行比较.结果 低年资护士职业倦怠中的个人成就感评分低于杭州市常模,差异有统计学意义（t=2.3470,P＜0.05） 职业倦怠与客观支持、支持利用度、社会支持总分、消极应对均存在相关性（P＜0.05或P＜0.01）.结论 低年资护士个人成就感较低,社会支持和应对方式对职业倦怠具有影响作用.护理管理者应消除职业倦怠的压力源、改善组织氛围、增强个体积极应对和社会支持的感知,提高其心理健康水平.

Correlation study between job burnout of junior nurses and their social support and coping styles

Objective To explore the correlation between job burnout of junior clinical nurses and their social support and coping styles.Methods 50 junior clinical nurses(less than 5 years work duration)in four medical wards were recruited and surveyed with Maslach Burnout Inventory(MBI),coping style questionnaire(CSQ)and social support rating scale(SSRS).The results were compared with Hangzhou norm.Results Personal achievement score of junior nurses was lower than Hangzhou norm,and the difference was statistically significant(P ＜ 0.05).Factors of social support and coping style had significant relationships with job burnout(P ＜ 0.05 or P ＜ 0.01).Conclusions Personal achievement of junior nurses is at a low level,and social support and coping style have influence on job burnout.Nursing administrators should make efforts to remove the stressor of job burnout,improve organizational climate,enhance perception of individual positive coping and social support,and improve their mental health.