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SHEL模式在外科护理差错防范中的应用
引用本文:王亚丽. SHEL模式在外科护理差错防范中的应用[J]. 护理管理杂志, 2007, 7(1): 33-34,38
作者姓名:王亚丽
作者单位:白求恩国际和平医院,护理部,河北,石家庄,050082
摘    要:护理差错的发生是多因素的。在外科护理管理过程中,应用SHEL(S-soft:软件部分,H-hard:硬件部分,E-environm ent:临床环境,L-litigant:当事人及他人)模式加强护理差错防范,从提高护士综合素质,改善工作环境,加强关键人员、工作制度、重点工作时段控制以及对重点病人的护理管理,制定行之有效的防范措施。经过2年的实践,使13个外科科室护理差错发生率明显下降,病人对护理工作的满意度提高。

关 键 词:SHEL模式  外科护理差错  防范
文章编号:1671-315X(2007)01-0033-03
修稿时间:2006-03-06

The application of SHEL model in prevention of nursing mistake in surgical wards
WANG Ya-li. The application of SHEL model in prevention of nursing mistake in surgical wards[J]. Journal of Nursing Administration, 2007, 7(1): 33-34,38
Authors:WANG Ya-li
Abstract:Nursing mistake can be caused by various reasons.In order to strengthen the prevention of nursing mistake,the SHEL(soft-hard-environment-litigant) model was applied in the nursing management in surgical wards.The following preventive measures were established and carried out,such as enhancing nurses' general quality,improving working environment,enforcing the control of key personnel,rules and regulations and key working period,and strengthening nursing management for critical patients.Through two years of practice,the nursing mistakes were reduced obviously in the 13 surgical wards,patients' satisfaction with nursing service was increased as well.
Keywords:SHEL model  surgical nursing mistake  prevention
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