东西部两所三甲医院护士现状满意度及比较研究

目的：研究东西部两所三甲医院（以下为两所医院）护士的现状满意度，以发现问题和寻找提高满意度的对策。方法：通过对两所医院328名护士采用问卷调查、自主发表意见形式，获得两所医院护士现状满意度和工作态度的资料。结果：在两所医院中，对工资和福利待遇的满意度分别为20.3%和34.6%，对工作环境与职业安全的满意度为45.9%和79.5%，对社会地位的满意度为35.5%和60.9%，对工作和精神压力满意度为4.1%和12.8%，差异均有统计学意义（P〈0.05）；获得学习提高机会的满意度为43.2%和25.6%，差异无统计学意义（P〉0.05）。两所医院60.0%以上的护士工作态度好和护理质量高，与患者的沟通和协调能力强。结论：两所医院护士对工作和精神压力、工资和福利待遇以及获得学习提高机会的满意度低。医院管理者可通过增加护理人员和提高福利待遇，以及增加学习提高的机会等措施，提高护士对现状的满意度。

The Comparative Study on Status Satisfaction of Nurse in Two Third Class First Level Hospitals in Western and Eastern

Objective：To study the satisfaction degree of nurses about status of their job,in order to found the problems and look for countermeasures for improving job satisfaction in two third class first level hospitals in eastern and western（in two hospitals ）. Method：The data of satisfaction degree and work attitude were obtained by questionnaire and self-comment among 328 nurses in two hospitals in this paper. Result：The percentage of nurses who were satisfied of wages and benefits were 20.3%and 34.6%,of pressure of work and spirit were 4.1%and 12.8%,of work environment and occupation safety were 45.9% and 79.5%,of social status were 35.5% and 60.9%, there were all significant difference（P〈0.05）respectively;the satisfaction degree of nurses about opportunities of enhance were 43.2%and 25.6%respectively,there were no significant difference（P〉0.05）in two hospitals.There were good attitude of work and high quality of nursing and outstanding ability of communication and coordination in sixty percent of nurses in two hospitals. Conclusion：There are low satisfaction degree about pressure of job and spirit and wages and benefits and learning opportunities in majority nurses in two hospitals. The managers of two hospitals could improve the status satisfaction of nurses by increasing the staff and the benefits and opportunities of enhance.