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我院门诊西药房退药情况分析
引用本文:陈丽,王慧媛,黄佳. 我院门诊西药房退药情况分析[J]. 中国药房, 2006, 17(21): 1620-1621
作者姓名:陈丽  王慧媛  黄佳
作者单位:首都医科大学附属北京天坛医院药剂科,北京市,100050
摘    要:目的:总结经验,提高医疗服务质量。方法:对我院门诊西药房2004年11月~2005年3月的患者退药情况进行汇总分析。结果与结论:患者退药有发生药品不良反应、不合理用药、患者拒绝用药等7方面原因,建议医师在开药前应详细询问患者病史和药物过敏史,以减少不良反应的发生;对于老年患者和肝功能不良的患者要慎重选药;医院应制定处罚制度,规范医师行为等。

关 键 词:门诊西药房  退药  分析
文章编号:1001-0408(2006)21-1620-02
收稿时间:2006-01-06
修稿时间:2006-05-18

Causes of Drug Return in Outpatient Dispensary for Western Medicine in Our Hospital
CHEN Li,WANG Huiyuan,HUANG Jia. Causes of Drug Return in Outpatient Dispensary for Western Medicine in Our Hospital[J]. China Pharmacy, 2006, 17(21): 1620-1621
Authors:CHEN Li  WANG Huiyuan  HUANG Jia
Affiliation:Dept. of Pharmacy, Beijing Tiantan Hospital Affiliated to Capital University of Medical Sciences,Beijing 100050, China
Abstract:OBJECTIVE: To gather experience and improve medical service quality.METHODS: Meta-analysis was performed on data regarding patients'drug return in outpatient dispensary for western medicine between Nov.2004 and Mar.2005 in our hospital.RESULTS & CONCLUSIONS: The causes of drug return included 7 factors such as ADRs,non-rational use of drugs,patients'rejection of drug use, etc.It is suggested that physicians should inquire patients'case history and drug allergy history in detail so as to reduce incidences of ADRs.The choice of drugs for senile patients and patients with liver dysfunction should be cautious.Hospitals should work out punishment system to standardize physicians'behavior.
Keywords:Outpatient dispensary for western medicine  Drug return  Analysis
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