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加强节日人文关怀 提升优质护理服务品质
引用本文:吴金花,谢荣仙,杨芳,熊富先,袁水平,邹华钦.加强节日人文关怀 提升优质护理服务品质[J].护理实践与研究,2012(22):123-124.
作者姓名:吴金花  谢荣仙  杨芳  熊富先  袁水平  邹华钦
作者单位:中国人民解放军第92医院精神卫生中心,353000
摘    要:目的:加强精神科节日人文关怀,提升优质护理服务品质。方法:分析节日期间患者的心理,对住院患者实施人文关怀,落实对患者家属的人性化服务。结果:护士了解病情更全面,满足了患者及家属的需求,满意度得到提升,患者不良心理得到缓解,促进了患者社会功能的恢复。结论:精神科加强节日人文关怀,对提升优质护理服务品质具有重要作用。

关 键 词:节日  人文关怀  优质护理服务

Strengthen festival humanities concern for improving high quality of nursing service.
Institution:WU Jin -hua, XIE Rong -xian, YANG Fang, et al( No. 92 Hospital of People's Liberation Army,Nanping 353000)
Abstract:Objective:Strengthen festival humanities concern for improving quality of nursing service in the psychiatry department. Methods:Analysis of , mental patients during the festival,implement humanistic card on hospitalized patients, and carry out the humanized service for families of patients. Results: Nurses comprehend patient's condition entirety, satisfy the patient and family needs, satisfaction was improved ,patients of adverse psychological dispel, and promote the recovery of social function. Conclusion : It was significant to strengthen festival humanities concern for improving quality of nursing service in the psychiatry department.
Keywords:Festival  Humanities care  High quality nursing service
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