推进优质护理服务 塑造护士良好社会形象对护理质量的影响研究 |
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引用本文: | 钟伟荣,江桂素,郑秀先,曾伟娴,曾任英.推进优质护理服务 塑造护士良好社会形象对护理质量的影响研究[J].护理实践与研究,2012,9(9):1-3. |
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作者姓名: | 钟伟荣 江桂素 郑秀先 曾伟娴 曾任英 |
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作者单位: | 516001,广东省惠州市中心人民医院 |
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摘 要: | 目的:探讨重塑护理人员形象对护理质量的影响。方法:将3个优质护理试点病房在实施重塑护理人员形象后(2010年7~12月)的护士综合素质评价、护理质量评分和病人、医师对护理工作满意度与2010年实施前的同期进行比较,分析重塑护理人员形象对护理质量的影响。结果:实施重塑护理人员形象前后,护士综合素质评价、护理质量评分和病人、医师对护士工作满意度比较有统计学意义(P<0.05)。结论:重塑护理人员形象的实施,提高了护理质量,推动了优质护理服务进程。
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关 键 词: | 重塑护理人员形象 优质护理 护理质量 研究 |
The effect of improvement high quality nursing service and remodeling nursing staff image on nursing quality |
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Institution: | ZHONG Wei- rong, JIANG Gttl- su, ZHENG Xiu -xian, et al (Central People's Hospital of Huizhou City Guangdong Province, Huizhou 516001 ) |
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Abstract: | Objective:To explore the effect of nursing staff image remodeling on nursing quality. Methods:Compared the nurses'general quality evaluation, the score of nursing quality, the satisfaction of patient and doctor to nursing after nursing staff image remodeling( July to December,2011 ) with that before re- modeling in three high - quality nursing service demonstration wards. Results :The difference was statistically significant on the nurses'general quality evalua- tion,the score of nursing quality, the satisfaction of patient and doctor to nursing after nursing staff image remodeling ( P 〈 0.05). Conclusion : Nursing staff image remodeling improve the nursing quality and promote the high - quality nursing service effectively. |
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Keywords: | Nursing staff image remodeling The High - quality nursing Nursing quality Research |
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