基于患者类型的医患沟通与患者就医感知价值关系研究 |
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引用本文: | 钱辉,王耀辉,孙飞超,张大亮,陈海啸.基于患者类型的医患沟通与患者就医感知价值关系研究[J].中国农村卫生事业管理,2010,30(9):730-732. |
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作者姓名: | 钱辉 王耀辉 孙飞超 张大亮 陈海啸 |
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作者单位: | 1. 浙江大学城市学院,浙江,杭州,310015 2. 浙江省台州医院,浙江,临海,317000 3. 浙江大学管理学院,浙江,杭州,310058 |
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摘 要: | 沟通性是患者就医感知价值的重要指标因素。文章通过在台州医院进行的实证研究,对医患沟通与患者就医感知价值的关系进行了深入分析,检验了医患沟通与患者就医感知价值间的正相关性。同时,以学历高低、有无不愉快经历为维度,对患者进行分类,检验了患者类型对两者关系的调节作用,探讨了学历高低、有无不愉快经历对患者就医感知价值评价的影响。
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关 键 词: | 医患沟通 患者就医感知价值 患者类型 |
Relationship between doctor-patient communication and patient perceived value based on patient types |
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Institution: | QIAN Hui,WANG Yao--hui,SUN Fei--chao,et al (City College, Zhejiang University, Hangzhou , Zhejiang 310015, China) |
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Abstract: | Patient Taizhou' Hospital. It perceived value is composed of many indexes. This paper is based on interviews and surveys in proves that there is positive correlation between doctor-patient communication and patient perceived value. What's more,this paper classifies patients into 4 types on the dimensions of education level and past medical experience. Furthermore,it tests the moderating effect of patient type on doctor--patient communication and patient perceived value. At last ,this paper focuses on the influence of education level and past medical experience on evaluation of patient perceived value. |
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Keywords: | doctor--patient communication patient perceived value patient types |
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