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基于患者类型的医患沟通与患者就医感知价值关系研究
引用本文:钱辉,王耀辉,孙飞超,张大亮,陈海啸.基于患者类型的医患沟通与患者就医感知价值关系研究[J].中国农村卫生事业管理,2010,30(9):730-732.
作者姓名:钱辉  王耀辉  孙飞超  张大亮  陈海啸
作者单位:1. 浙江大学城市学院,浙江,杭州,310015
2. 浙江省台州医院,浙江,临海,317000
3. 浙江大学管理学院,浙江,杭州,310058
摘    要:沟通性是患者就医感知价值的重要指标因素。文章通过在台州医院进行的实证研究,对医患沟通与患者就医感知价值的关系进行了深入分析,检验了医患沟通与患者就医感知价值间的正相关性。同时,以学历高低、有无不愉快经历为维度,对患者进行分类,检验了患者类型对两者关系的调节作用,探讨了学历高低、有无不愉快经历对患者就医感知价值评价的影响。

关 键 词:医患沟通  患者就医感知价值  患者类型

Relationship between doctor-patient communication and patient perceived value based on patient types
Institution:QIAN Hui,WANG Yao--hui,SUN Fei--chao,et al (City College, Zhejiang University, Hangzhou , Zhejiang 310015, China)
Abstract:Patient Taizhou' Hospital. It perceived value is composed of many indexes. This paper is based on interviews and surveys in proves that there is positive correlation between doctor-patient communication and patient perceived value. What's more,this paper classifies patients into 4 types on the dimensions of education level and past medical experience. Furthermore,it tests the moderating effect of patient type on doctor--patient communication and patient perceived value. At last ,this paper focuses on the influence of education level and past medical experience on evaluation of patient perceived value.
Keywords:doctor--patient communication  patient perceived value  patient types
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