| 边远山区医院开展优质护理服务对患者护理满意度的影响 |
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| 引用本文： | 鲍宁华,兰芸. 边远山区医院开展优质护理服务对患者护理满意度的影响[J]. 当代护士, 2013, 0(10) |
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| 作者姓名： | 鲍宁华 兰芸 |
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| 作者单位： | 615400,凉山 四川省宁南县人民医院 |
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| 摘 要： | 目的探讨在边远山区开展优质护理服务对提高住院患者护理满意度的效果。方法对住院治疗的1634例患者进行护理满意度调查，比较开展优质护理服务病房患者（观察组）和未开展优质护理服务病房患者（对照组）的满意度。结果观察组住院患者护理服务满意度为90.75%，对照组满意度为79.87%，观察组比对照组高10.88%，两组差异有统计学意义（P<0.05）。结论开展优质护理服务能有效改善护患关系，提高护理质量，显著提升住院患者满意度。
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| 关 键 词： | 优质护理 边远山区 住院患者 护理满意度 |
The effect of improving the satisfaction of hospitalized patients care by carrying out high quality nursing service in remote mountainous areas |
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| Bao Ning-hua , Lan Yun. The effect of improving the satisfaction of hospitalized patients care by carrying out high quality nursing service in remote mountainous areas[J]. Today Nurse, 2013, 0(10) |
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| Authors: | Bao Ning-hua Lan Yun |
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| Abstract: | |
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| Keywords: | High quality service Remote mountainous areas Hospitalized patients Nursing satisfaction |
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