深圳市三级甲等综合性医院护理人员培训意愿与满意度调查

目的：调查深圳市三级甲等综合性医院护理人员培训意愿与满意度，并探讨其影响因素。方法采用问卷调查法对深圳市3家三级甲等综合性医院的654名护理人员进行培训意愿与培训满意度调查，并采用SNK-q检验对不同人口学特征人群之间的培训意愿与满意度进行比较。结果654名护理人员培训意愿总均分为（2．10±0．67）分，培训满意度总均分为（2．72±0．49）分，培训意愿较高但培训满意度低；年龄及年资较轻的护理人员的培训意愿较高，科护士长及以上职位人群培训意愿最高，门诊护士的培训意愿显著低于其他科室。结论医院应建立一个开放、灵活、高效、个性化的互动培训模式，为护理人员提供更加丰富的学习资源与便利的学习平台，提高满意度与培训效果。

Investigation of training intention and satisfaction of nurses in grade A class three comprehensive hospital of Shenzhen city

Objective To investigate the training intention and satisfaction of nurses in grade A class three comprehensive hospital of Shenzhen city , and explore the influencing factors .Methods Six hundred and fifty-four nurses in grade A class three comprehensive hospital of Shenzhen city were surveyed by the questionnaire about the training intention and satisfaction , and the SNK-q test was used to compare the training intention and satisfaction of different demographic characteristics of nurses .Results The total scores of the training intention and satisfaction of 654 nurses were respectively （2.10 ±0.67） and （2.72 ±0.49）, and the training intention was high but low in training satisfaction .The young and junior nurses had higher training intention, and head nurses and above duty of head nurse had highest .The difference in training intention was found in the different department , and the training intention of out-patient clinic nurse was significantly lower than those in other department .Conclusions Nursing administrators should establish an open , flexible, efficient, personalized and interactive training mode , and provide more abundant learning resources and the convenient learning platform for nurses so as to improve the training satisfaction and effectiveness .