工作家庭冲突与促进对警察工作倦怠影响

目的 了解警察工作倦怠的流行现状，探讨工作家庭冲突、家庭工作冲突和工作家庭促进对工作倦怠的影响。方法 采用分层整群抽样方法抽取新疆乌鲁木齐市某公安局2 212名在编警察进行工作倦怠、工作家庭冲突、家庭工作冲突和工作家庭促进问卷调查，运用层次多元回归分析工作倦怠与各因素的关系。结果 警察工作倦怠总分为（43.54±13.57）分，情感耗竭、人格解体和成就感降低分别为（17.46±7.54）、（9.98±5.62）、（16.09±7.26）分；工作倦怠总检出率为69.21%，轻度、中度和重度工作倦怠检出率分别为38.83%、24.77%和5.61%；情感耗竭、人格解体和成就感降低检出率分别为17.27%、28.84%和45.89%；在控制了人口学变量之后，工作家庭冲突、家庭工作冲突、工作家庭促进对情感耗竭、人格解体、成就感降低和工作倦怠的方差变异量分别增加了11.7%、14.1%、16.3%和23.8%；性别、年龄和警衔对情感耗竭呈正向作用；性别对人格解体呈负向作用；收入对成就感降低呈正向作用，学历对成就感降低呈负向作用；年龄和警衔对工作倦怠呈正向作用，学历对工作倦怠呈负向作用。结论 工作家庭冲突、家庭工作冲突和工作家庭促进对工作倦怠均做出了有效预测。

Effects of family-work conflict and work-family enrichment on job-burnout among police

Objective To examine job burnout status and to explore the impacts of family-work conflict and work-family enrichment on job-burnout among police.Methods Stratified cluster sampling was adopted to choose 2 500 police for the study.Self-administered questionnaires were used to assess job burnout,work-family conflict,family-work conflict and work-family enrichment.Hierarchical linear regression was employed to analyze the relationships between job burnout and personal characteristics,work-family conflict,family-work conflict,and work-family enrichment.Results The indexes of three dimensions of job burnout were emotional exhaustion(17.46±7.54),depersonalization(9.98±5.62),reduced personal accomplishment(16.09±7.26),with a total score of 43.54±13.57.The overall detection rate of burnout was 69.21%.The detection rate of mild,moderate,and severe job-burnout were 38.83%,24.77%,and 5.61%,respectively.The detection rates of emotional exhaustion,depersonalization,reduced personal accomplishment and job-burnout were 17.27%,28.84%,and 45.89%,respectively.Work-family conflict,family-work conflict and work-family enrichment could affect emotional exhaustion,depersonalization,and reduced personal accomplishment,which accounted for 11.7%,14.1%,16.3%,and 23.8%of the increased total variance.Gender,age and job title could stably predict emotional exhaustion.Gender had a negatively stable predictive power for depersonalization.Education and income could stably predict the reduced personal accomplishment.Age,education and job title could stably predict job burnout.Conclusion Work-family facilitation,family-work conflict and work-family enrichment can effectively predict job burnout.