| 医疗服务应重视医患沟通 |
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| 引用本文： | 徐茂,沈旭东,程军,梅雪. 医疗服务应重视医患沟通[J]. 解放军医院管理杂志, 2006, 13(5): 429-430 |
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| 作者姓名： | 徐茂 沈旭东 程军 梅雪 |
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| 作者单位： | 解放军第455医院医务处,上海,200052 |
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| 摘 要： | 日常医疗服务过程中,医患关系紧张、医疗纠纷发生其中一个重要原因是医患之间缺乏沟通,没有建立融洽、互相信任的关系。加强医患沟通不仅可以减少医疗纠纷,缓解医患关系紧张,也对提高医院的声誉、促进医疗质量的提高有重要作用。本文主要从医患沟通的原则、技巧、方法等方面,阐述医患沟通的重要性。
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| 关 键 词： | 医患关系 沟通 管理 |
| 文章编号： | 1008-9985（2006）05-0429-02 |
| 收稿时间： | 2006-04-20 |
| 修稿时间： | 2006-04-20 |
Paying Attention to Communication between Patients with Doctors in Medical Service |
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| XU Mao,SHEN Xu-dong,CHEN Jun,MEI Xue. Paying Attention to Communication between Patients with Doctors in Medical Service[J]. Hospital Administration Journal of Chinese People's Liberation Army, 2006, 13(5): 429-430 |
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| Authors: | XU Mao SHEN Xu-dong CHEN Jun MEI Xue |
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| Abstract: | In the course of medical service,the most important factor of medical dispute is the lack of communica- tion between patients with doctors.Enhancing the communication between patients with doctors can reduce medical dispute,relax the strain of relation between patients with doctors,advance report of hospital and improve medical quality.The article elaborated the importance of communication between patients with doctors from some aspects such as the principle,the skill,the method and so on. |
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| Keywords: | relation between patients with doctors communication management |
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