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Developing a positive patient experience with nurses in general practice: An integrated model of patient satisfaction and enablement
Authors:Jane Desborough  Christine Phillips  Jane Mills  Rosemary Korda  Nasser Bagheri  Michelle Banfield
Institution:1. Department of Health Services Research and Policy, Research School of Population Health, Australian National University, Canberra, ACT, Australia;2. Australian National University Medical School, Australian National University, Canberra, ACT, Australia;3. College of Health, Massey University, Palmerston North, New Zealand;4. National Centre for Epidemiology and Population Health, Research School of Population Health, Australian National University, Canberra, ACT, Australia;5. National Institute for Mental Health Research, Research School of Population Health, Australian National University, Canberra, ACT, Australia
Abstract:
Keywords:general practice nurse  mixed methods  patient enablement  patient satisfaction
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