| 浅谈医院的人性化服务 |
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| 引用本文： | 陈福春. 浅谈医院的人性化服务[J]. 中国医院, 2003, 7(12): 35-37 |
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| 作者姓名： | 陈福春 |
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| 作者单位： | 浙江省温岭市中医院,317500,浙江省台州市温岭县鸣远路 |
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| 摘 要： | 人性化服务是医院工作的重要内容之一,做好人性化服务可以帮助医院走出国境,赢得市场,为医院的发展奠定基础。人性化服务的首要问题是打好主动仗,积极换位思考、主动服务,本文对以上问题进选取较全面的思考。
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| 关 键 词： | 人性化服务 换位思考 |
| 修稿时间： | 2003-09-08 |
A brief discussion on humanness service in hospital |
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| Chinese Hospitals. Hospital of Traditional Chinese Medicine,Wenling City,Zhejiang Province,Mingyuan Road,Wenling County,Taizhou City,Zhejiang Province,.PRC. A brief discussion on humanness service in hospital[J]. Chinese Hospitals, 2003, 7(12): 35-37 |
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| Authors: | Chinese Hospitals. Hospital of Traditional Chinese Medicine Wenling City Zhejiang Province Mingyuan Road Wenling County Taizhou City Zhejiang Province .PRC |
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| Affiliation: | Chinese Hospitals. Hospital of Traditional Chinese Medicine,Wenling City,Zhejiang Province,Mingyuan Road,Wenling County,Taizhou City,Zhejiang Province,317500.PRC |
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| Abstract: | Humanness service is one of the important contents for hospital activities, a better humanness service may help a hospital to get away from difficulties and occupy the market to lay a foundation for hospital development. The priority for humanness service is to take the initiative, to think in a manner of exchanging positions and to actively offer service, the article provides a compre hensive consideration towards the above-mentioned issues. |
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| Keywords: | Humanness service thinking in a manner of exchanging positions |
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