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An integrative review on conflict management styles among nursing students: Implications for nurse education
Institution:1. Sultan Qaboos University, Muscat, Oman;2. Kent State University Tuscarawas, USA;1. Columbia University, School of Nursing, New York, NY, USA;2. Hackensack Meridian Health, Ann May Center for Nursing, Neptune, NJ, USA;3. Children''s Hospital of Richmond at VCU, Richmond, VA, USA;4. St. Mary''s Healthcare System for Children, New York, USA;5. Columbia University Medical Center, Pediatric Infectious Diseases, New York, NY, USA;1. College of Nursing, East Tennessee State University, P.O. Box 70676, Johnson City, TN 37604, USA;2. Institute for Quantitative Biology, East Tennessee State University, P.O. Box 70676, Johnson City, TN 37604, USA;1. Department of Nursing, School of Health and Welfare, Box 1026, SE-551 11, Jönköping University, Sweden;2. Improvement, Innovation, and Leadership in Health and Welfare, Jönköping University, Sweden;3. University of North Carolina at Chapel Hill, School of Nursing, USA;4. Department of Orthopedics, Värnamo Hospital, Värnamo, Sweden;5. Department of Child Health Care, Värnamo, Sweden;6. Department of Nursing, School of Health and Welfare, Jönköping University, Sweden;7. CHILD research Group, Jönköping University, Sweden;2. Baylor Scott and White Health System, Department of Surgery, Temple, Texas;3. MGH Institute of Health Professions, Health Professions Education Program, Boston, Massachusetts;4. Johns Hopkins, Department of Medicine, Baltimore, Maryland;5. Texas A&M, College of Medicine, Temple, Texas
Abstract:ObjectivesNurse education plays a critical role in the achievement of conflict management skills in nursing students. However, a wider perspective on this concept has not been explored. This paper is a report of a review appraising and synthesizing existing empirical studies describing conflict management styles among nursing students.DesignAn integrative review method guided this review.Data SourcesFive (5) bibliographic databases (CINAHL, Medline, Psych Info, Embase and SCOPUS) were searched to locate relevant articles.Review MethodsAn electronic database search was performed in December 2016 to locate studies published from 2007 onwards. The search words included: ‘conflict’, ‘management resolution’, ‘management style’, ‘management strategy’, ‘nursing’, ‘student’. Thirteen (13) articles met the inclusion criteria.ResultsNursing students preferred ‘constructive/positive conflict management styles’ when handling conflicts. However, more studies are needed to identify factors that may affect their choice of styles. Further, this review emphasizes the need for empirical studies to identify appropriate interventions that would effectively enhance nursing students' skills in managing conflicts using rigorous methods.ConclusionsNursing faculty play a critical role in teaching, training, and modeling constructive conflict resolution styles in nursing students. Simulation scenarios, reflective exercises, and role playing may be useful to facilitate such learning in choosing constructive conflict management styles. Structured training programme on conflict management will assist nursing students develop positive conflict management styles.
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