品管圈在规范我院住院药房拆零药品质量管理的作用探析

目的：探究开展品管圈（Quality control circle，QCC）实践活动对住院药房拆零药品质量管理的影响。方法：回顾性分析我院开展QCC活动前后住院药房拆零药品质量管理数据资料，统计实施QCC的成果和影响。结果：通过QCC活动，拆零药品质量管理情况有较大改善，药品变质、过期、调剂差错次数均大幅下降，达到预期效果；圈员各项活动成长值均为正值。结论：开展QCC可有效降低住院药房拆零药品质量管理中的差错事件，提高拆零药品质量管理，亦能有效提高药师的工作积极性、解决问题的能力及团队凝聚力。

Analysis of the Role of Quality Control Circle in the Standardization of the Quality Management of Dismounted Drugs in Inpatient Pharmacy of Our Hospital

Objective: To analyze the effect of carrying out quality control circle (QCC) practical activities in the quality management of dismounted drugs in inpatient pharmacy of our hospital. Methods: The quality management data of dismounted drugs in the inpatient pharmacy of our hospital before and after carrying out QCC activities were analyzed retrospectively. The results and impact of implementation of QCC activities were also analyzed. Results: The quality management of dismounted drugs had been greatly improved by QCC activities; the numbers of drug deterioration, expiration and dispensing errors had been greatly reduced and the expected results had been achieved, with an achievement rate of over 100%. Conclusion: Carrying out QCC can effectively reduce the errors in the quality management of dismounted drugs in inpatient pharmacy, improve the quality management of dismounted drugs, and can effectively improve the enthusiasm, problem-solving ability as well as team cohesion of pharmacists.