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医院门诊流程现状分析与优化对策
引用本文:计虹.医院门诊流程现状分析与优化对策[J].中国医院,2010,14(7):69-72.
作者姓名:计虹
作者单位:北京大学第三医院信息管理中心,100191,北京市海淀区花园北路49号
摘    要:分析了目前医院门诊普遍存在的问题,结合北京大学第三医院的门诊就诊情况,提出了门诊流程优化原则和布局科学合理、信息化辅助流程、简化就诊流程、加强导医服务、分时段就诊、诊室布局均衡等六方面的解决方案。

关 键 词:门诊流程  流程优化  信息系统

Status and its optimization measures on hospital outpatient process
JI Hong.Status and its optimization measures on hospital outpatient process[J].Chinese Hospitals,2010,14(7):69-72.
Authors:JI Hong
Institution:JI Hong( Information Management Center, the 3rd Hospital, Peking University, No.49, Huayuan Bei Road, Haidian District, Beijing, 100191, PRC)
Abstract:The general problems in hospital outpatient were analyzed. Based on the practice of outpatient visit status in the 3rd Hospital, Peking University. the principles and measures for optimizing hospital outpatient process were discussed. The measures included rational and scientific distribution, informatization auxiliary process, simplify outpatient visit process, strengthening guiding service, sun-period visiting and balancing consulting room.
Keywords:outpatient process  process optimization  information system
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