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护士层级管理结合层级培训在急诊规范化管理中的应用体会
引用本文:熊妙华,任少华.护士层级管理结合层级培训在急诊规范化管理中的应用体会[J].中国医药指南,2011,9(32):250-252.
作者姓名:熊妙华  任少华
作者单位:广州市中西医结合医院,广东,广州,510800
摘    要:目的探讨护士层级管理结合层级培训在急诊规范化管理中的实施效果和作用。方法对我院急诊科37名护士实施护士长-护理组长-高级责任护士-初级责任护士的层级管理以及层级培训教育。结果实施层级管理及层级培训教育前后,急诊患者及护士对急诊护理工作满意率显著提高(P<0.01)。结论对急诊护士实施层级管理及层级培训,有利于提高急诊护理工作质量及急诊患者对护理工作的满意度。

关 键 词:层级管理  层级培训  急诊  规范化管理

The Experience of Combination of Level-level Management Training for Nurses in the Emergency Application of the Standardized Management
XIONG Miao-hua,REN Shao-hua.The Experience of Combination of Level-level Management Training for Nurses in the Emergency Application of the Standardized Management[J].Guide of China Medicine,2011,9(32):250-252.
Authors:XIONG Miao-hua  REN Shao-hua
Institution:(Guangzhou Integrative Medicine Hospital,Guangzhou 510800,China)
Abstract:Objective To explore the effects of tiered nursing management with the tiered nursing cultivation in the standardized management of emergency.Methods The 37 nurses in the emergency department were divided into head nurse,nursing leader,advanced duty nurse and primary duty nurse.Results The difference in the satisfaction of the emergency nursing service before and after the adopting of the tiered system was statistically signif icant(P 0.01),with the emergency patients and nurses' satisfaction increasing markedly after the tiered management and cultivation.Conclusion Tiered nursing management and cultivation could improve the emergency patients and nurses' satisfaction with the emergency nursing service.
Keywords:Tiered management  Tiered cultivation  Emergency  Standardized management
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