南通市社区卫生服务医疗质量调查分析 |
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引用本文: | 缪旭东,黄新中,陈建荣等.南通市社区卫生服务医疗质量调查分析[J].基层医学论坛,2013(34):4501-4503. |
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作者姓名: | 缪旭东 黄新中 陈建荣等 |
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作者单位: | 南通市第一人民医院,江苏南通226001 |
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基金项目: | 2009年南通市重大科技计划重大科技创新专项项目(XA2009001-2) |
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摘 要: | 目的调查社区卫生服务中心医疗质量,探讨提升社区卫生服务医疗质量的方法。方法采用自制问卷,对南通市崇川区5所社区卫生服务中心及1500名居民、60名社区卫生服务中心医护人员进行调查。结果对社区卫生服务中心医疗质量满意率,居民为53.8%,医护人员为42.1%。结论提升社区卫生服务医疗质量,应从强化区域质控中心建设、加大质量监管力度、完善考核评价体系以及实施标准化管理、实行主治医师负责制、推进人才梯队建设等方面入手。
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关 键 词: | 社区卫生服务 医疗质量 问卷调查 分析 |
Survey and analysis on community health service quality in Nantong city |
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Institution: | Miao Xudong, Huang Xinzhong, Chen Jianrong, et al. The First People's Hospital of Narttong City, Nantong, Jiangsu 226000 |
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Abstract: | Objective To investigate and analyze the community health service quality in Chongchuan district of Nantong City. Methods A questionnaire was designed to survey 1,500 residents and 60 medical workers in five community health centers in Chongchuan District of the Nantong City. Results The satisfaction rate of community health service quality of the resident was 56.7% while that of the medical worker was 36.5%. Conclusion To improve the community health service quality, approaching through the following measures is recommended: strengthening the construction of regional quality control center, enhancing quality supervision, perfecting the assessment system, implementing standardization management, putting attending doctor in charge, and optimizing the talents team. |
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Keywords: | Community health service Medical care quality Questionnaire Analysis |
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