门诊药房自动配药系统常见问题及对策

目的:提高自动配药机在药房的使用效果。方法:结合我院韦乐·海茨自动配药机的具体运行情况,对自动配药机硬件出现的常见问题进行登记分析并提出解决措施。结果与结论:在自动配药机运行过程中,硬件问题主要表现在B机药品滑落和D机补药时频繁发生复位等,导致配发药效率降低,尤以后者发生比例最高(98%以上)。可通过加强各步骤的规范化操作减少其发生,促进其正常、高效地运行,发挥其应有的优势。

Common Problems and the Countermeasures of Automatic Drug Dispensing System in Outpatient Pharmacy

OBJECTIVE： To improve the application of automatic drug dispenser in the pharmacy. METHODS： Based on the operation process of Willach automatic drug dispenser in our hospital, the common problems of the automatic drug dispenser were recorded and analyzed separately to put forward countermeasures. RESULTS ＆ CONCLUSIONS： During the operation process of the automatic dispenser, the problems of hardware as drug sliding by machine B and frequent resetting by machine D led to the decrease of the working efficiency, especially the latter took up the highest proportion （98% above）. Those problems can be reduced through strengthening standard operation of each step; therefore, the automatic dispensers can be functioned normally and efficiently and give full play to its advantages.