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指向质量与效率的医院流程化进阶管理
引用本文:林琦远,谢明均,赵铁志,孙广运,黄薇,杨强,姚玉春. 指向质量与效率的医院流程化进阶管理[J]. 中国医院管理, 2009, 29(9): 38-40
作者姓名:林琦远  谢明均  赵铁志  孙广运  黄薇  杨强  姚玉春
作者单位:1. 宜宾市第一人民医院,四川,宜宾,644000;成都大学医护学院,四川,成都,610091
2. 宜宾市第一人民医院,四川,宜宾,644000
摘    要:流程就是做事的程序。医院的工作一是医疗性的工作,二是非医疗性的行政、后勤等支持性工作。无论是哪部分工作,我们都强凋质量和效率,要求做精做细。唯有以程序为基础的科学化流程,才是保证质量、效率和精细化的前提。因此,我们提出了医院流程化进阶管理的模式。

关 键 词:医院管理  流程  质量  效率

The dendrogram co-ordination mode of clarifying the responsibilities of departments or the individuals in hospital administration
Affiliation:LIN Qi-yuan, ZHAO Tie-zhi, SUN Guang-yun, et al.(No.1 People's Hospital of Yibin, Yibin, Sichuan, 644000, China)
Abstract:The facts of weak executive power and difficulty in implementation often appeared in management process, which may result from the unclear departments or the individuals ' responsibilities. We try to solve these problems by using the Dendrogram Co-ordination mode based on the System theory and the Manpower studies, and combining macro and micro perspectives, and also combining theory and practices in management, We think this is a better way for us to solve these difficulties in hospital administration.
Keywords:hospital administration   dendrogram   coordination   responsibility
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