Communication Capacity Building through Pharmacy Practice Simulation

Objective. To examine the effectiveness of simulated learning modules(SLMs) encompassing EXcellence in Cultural Experiential Learning and Leadership(EXCELL) core competencies in enhancing pharmacy students’ professionalcommunication skills.Methods. Students completed three hours of preparatory lectures andeight hours of workshops comprising six SLMs themed around pharmacy practice andpharmacy placements. Each SLM comprised role-plays with actors, facilitation usingEXCELL Social Interaction Maps (SIMs), and debriefing. Evaluations of SLMs includedquantitative and qualitative survey responses collected before, during and afterworkshops, and after placements. Facilitators reflected on SLMs as a pedagogicmodality.Results. Student feedback was positive about SLMs as an effectivelearning tool. The majority indicated areas of new learning and found SLMs enhancedtheir professional skills and confidence. Facilitator feedback was positive, andsuggested SLM optimization strategies.Conclusion. Student and teaching team recommendations will inform futurecurriculum development including the optimization of SLMs in pharmacy education.