| 加强护患沟通 推进“优质护理服务示范工程”活动 |
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| 引用本文： | 舒芬,周建蓉,张琼华.加强护患沟通 推进“优质护理服务示范工程”活动[J].辽宁中医药大学学报,2012(4):215-217. |
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| 作者姓名： | 舒芬 周建蓉 张琼华 |
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| 作者单位： | 四川省绵阳市中医院惠民帮扶分院 |
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| 摘 要： | 我院在实施卫生部"优质护理服务示范工程"活动(以下简称"示范工程"活动)中,通过对两组不同年龄病人交流沟通的经验总结,进一步掌握了更好的护患沟通技巧,构建了良好的护患关系,减少了护患矛盾与纠纷,保障医疗安全,全面提高了医院临床护理工作水平,推进了"示范工程"活动的深入开展。
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| 关 键 词： | 优质护理服务示范工程 门诊 观察室 护患关系 沟通 |
Strengthening Communications Between Nurses and Patients to Carry on Quality Nursing Care Demonstration Project |
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| SHU Fen,ZHOU Jian-rong,ZHANG Qiong-hua.Strengthening Communications Between Nurses and Patients to Carry on Quality Nursing Care Demonstration Project[J].Journal of Liaoning University of Traditional Chinese Medicine,2012(4):215-217. |
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| Authors: | SHU Fen ZHOU Jian-rong ZHANG Qiong-hua |
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| Institution: | (Mianyang Hospital of Traditional Chinese Medicine,Mianyang 621000,Sichuan,China) |
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| Abstract: | When carring on the Quality Nursing Care Demonstration Project,based on experience of communications with different aged patients,the communication skills between nurses and patients are strengthened and a favorable nurse-patient relation is established to reduce contradictions and improve the clinical nursing quality. |
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| Keywords: | Quality Nursing Care Demonstration Project out-patient observation room nursing-patient relation communication |
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