Good Googling: A Consumer Health Literacy Program Empowering Parents to Find Quality Health Information Online

Only 12% of Americans possess adequate health literacy skills. Among the populations cited with the lowest health literacy are those who experience chronic health conditions. A pilot health information literacy program was designed for parents of children with complex medical needs to help improve low health literacy in this population. The program targeted finding and determining trustworthy information online and was evaluated using a pre-post survey design. After the program parents’ confidence improved significantly in finding, interpreting, and judging quality online health information. These skills play an important role in promoting family-centered care and decreasing the burden on health care consumers.