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加强收费环节控制 提高窗口服务质量
引用本文:郭海燕,郭红,陈丽.加强收费环节控制 提高窗口服务质量[J].中国医疗前沿,2011(3):94-94,70.
作者姓名:郭海燕  郭红  陈丽
作者单位:青岛大学医学院附属医院;
摘    要:医院货币性资金的主要收入途径是通过收费处来实现的,医院应加强收费环节控制,堵塞资金管理漏洞,防止医院资金流失。同时,挂号、门诊、住院收费作为窗口服务单位,规范服务标准,提高服务质量,对有效保障医院各项业务活动有序进行有着非常重要的意义。

关 键 词:收费  控制  窗口服务

On Internal Control Through Checking Outpatient Charges
GUO Hai-yan,GUO Hong,CHEN Li.On Internal Control Through Checking Outpatient Charges[J].China Healthcare Innovation,2011(3):94-94,70.
Authors:GUO Hai-yan  GUO Hong  CHEN Li
Institution:GUO Hai-yan,GUO Hong,CHEN Li.The affiliated Hospital of Medical College Qingdao University,Qingdao 266003,China
Abstract:In this paper,the authors state that the incomes of medical establishment indicate monetary funds earned lawfully by carrying out medical business activities as well as some other activities.Charging office for outpatient service is the key source of monetary funds and incomes of the Hospital,including registered revenue and outpatient charges.Therefore,the authors also stress the importance of ensuring all medical business activities in a good and orderly way,strengthening the checking and supervisions for...
Keywords:Charges  Checking  Internal Control  
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