开展优质护理服务对普外科护理质量的影响

目的：分析开展优质护理服务对普外科护理质量的影响。方法：选取2014年5月至2016年5月我院普外科收治的460例患者作为研究对象，将患者按照随机的原则分成观察组和对照组，每组230例，对照组实施常规护理，观察组开展优质护理干预，观察和对比两组护理干预的效果。结果：开展优质护理的观察组取得更好的护理干预效果，和对照组相比差异明显P<0.05，有统计学意义。结论：在普外科开展优质护理服务可以有效的提高护理的整体质量，值得临床推广。

Effect of high quality nursing service on nursing quality of Department of general surgery

Objective: To explore and analyze the effect of high quality nursing service on the quality of nursing in Department of gen eral surgery. Methods: 82 patients with laparoscopic surgery in our hospital from September 2011 to September 2013 were selected. The pati ents were randomly divided into two groups. Patients in the control group were given routine nursing measures, and the observation group w ere given high quality nursing on the basis of routine nursing care. Results: the observation group with 25 cases, 15 cases were basically satis fied, the satisfaction rate was 97.5%, the control group with 18 cases, 13 cases were basically satisfied, satisfaction rate of 75.6%; the observa tion group had no anxiety in 36 cases, 4 cases of mild anxiety, 1 patients with moderate anxiety, 0 had severe anxiety; control group, 15 patie nts with anxiety and mild anxiety 13 cases, 9 cases of moderate anxiety, 4 cases of severe anxiety; the differences between groups was statisti cally significant, P < 0.05. Conclusion: the laparoscopic operation in the Department of general surgery were given high quality nursing inter vention, can significantly improve the patient?s negative emotions, improve patient satisfaction, promote patients recover, worthy of clinical a pplication.