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护理满意度特征性预测指标的研究
引用本文:赵丹,吴旻,陆卫军. 护理满意度特征性预测指标的研究[J]. 解放军护理杂志, 2006, 23(11): 25-26
作者姓名:赵丹  吴旻  陆卫军
作者单位:解放军第187医院,护理部,海南,海口,571159;解放军第187医院,护理部,海南,海口,571159;解放军第187医院,护理部,海南,海口,571159
摘    要:目的探讨护理满意度特征性预测指标。方法采用问卷调查的形式,对1500名患者护理满意度情况进行统计分析。结果护理满意度与患者的性别、学历、年龄相关(P〈0.05),与居住地(农村或城市)及费用类别(自费或医保)不相关。结论性别、年龄、学历是护理满意度具有特征性的预测指标,而居住地及医疗费用类型对预测护理满意度无指导意义。

关 键 词:护理  满意度  特征  预测指标
文章编号:1008-9993(2006)11-0025-02
收稿时间:2006-03-20
修稿时间:2006-09-23

Study on the Characteristic Predictors of Patients' Satisfaction with Nursing Care
ZHAO Dan,WU Min,LU Wei-jun. Study on the Characteristic Predictors of Patients' Satisfaction with Nursing Care[J]. Nursing Journal of Chinese People's Liberation Army, 2006, 23(11): 25-26
Authors:ZHAO Dan  WU Min  LU Wei-jun
Abstract:Objective To explore the characteristic predictors of patients' satisfaction with nursing care.Methods Fifteen hundred patients were surveyed with Patient Satisfaction Questionnaire(PSQ).Results The patients' satisfaction was significantly related with the gender,education level and age of the patients(P<0.05).The patients' satisfaction was not statistically related with location(city or country)and type of payment(out of pocket or medical insurance).Conclusion The characteristic predictors of patients' satisfaction include the gender,age and education level of patients.The resident location and type of payment are not significant in predicting patients' satisfaction.
Keywords:nursing    satisfaction    characteristic predictor
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