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Job Satisfaction and Burnout Among VA and Community Mental Health Workers |
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| Authors: | Michelle P. Salyers Angela L. Rollins Yu-Fan Kelly Paul H. Lysaker Jane R. Williams |
| Affiliation: | 1. VA HSR&D Center on Implementing Evidence-based Practice, Indianapolis, IN, USA 2. Roudebush VA Medical Center (VAMC), Indianapolis, IN, USA 3. Regenstrief Institute, Inc., Indianapolis, IN, USA 4. ACT Center of Indiana, Indianapolis, IN, USA 5. Department of Psychology, Indiana University Purdue University Indianapolis (IUPUI), Indianapolis, IN, USA 6. Oklahoma City VAMC, Oklahoma City, OK, USA 7. Department of Psychiatry, Indiana University School of Medicine, Indianapolis, IN, USA |
| Abstract: | Building on two independent studies, we compared burnout and job satisfaction of 66 VA staff and 86 community mental health center staff in the same city. VA staff reported significantly greater job satisfaction and accomplishment, less emotional exhaustion and lower likelihood of leaving their job. Sources of work satisfaction were similar (primarily working with clients, helping/witnessing change). VA staff reported fewer challenges with job-related aspects (e.g. flexibility, pay) but more challenges with administration. Community mental health administrators and policymakers may need to address job-related concerns (e.g. pay) whereas VA administrators may focus on reducing, and helping workers navigate, administrative policies. |
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