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“志愿服务在医院”的实践探讨
引用本文:姚峥,王香平,张育,白弘冬,花蕾,马志娟,唐凤君.“志愿服务在医院”的实践探讨[J].中国医院,2012,16(2):60-62.
作者姓名:姚峥  王香平  张育  白弘冬  花蕾  马志娟  唐凤君
作者单位:首都医科大学宣武医院,100053 北京市西城区
摘    要:在医院搭建志愿服务平台,明确开展"志愿服务在医院"的意义和目的,通过成立医院志愿者协会、制定规章制度、招募和甄选志愿者、建立志愿者培训体系、设立服务岗位和服务时间、召开志愿者协会年会等方面的"志愿服务在医院"实践,满足医院突显的非医疗性服务需求,可望成为医患沟通的平台,弥补医院管理中的不足。建立"志愿服务在医院"的长效机制,形成志愿服务常态化、规范化。

关 键 词:志愿者服务  医院

Discussion on volunteer service in hospital
Institution:YAO Zheng,WANG Xiangping,ZHANG Yu,et al Xuan Wu Hospital,Capital Medical University,No.45,Changchun Street,Xicheng District,Beijing,100053,PRC
Abstract:Volunteer service system in hospital has been built,which includes building volunteer service platform,identifying means and objectives of volunteer service in hospital,setting up hospital volunteer association,shaping regulations and institutions,recruiting volunteer,designing training system,volunteer service post and time,and organizing annual meeting of volunteer association.Volunteer service in hospital has been effectively smoothed the problem of shortening nonprofessional medical service staff and may be a new platform of hospital patient communication to remedy the limitation of hospital management.Long-term and effective mechanism of volunteer service in hospital can help shaping normal and regular volunteer service system.
Keywords:volunteer’s service  hospital
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