现代医院临床科室绩效评价模式研究

目的 构建适合现代医院不断发展的合理有效的临床科室绩效评价模式.方法 主要利用平衡计分卡原理,采用层次分析法、秩和比法确立绩效评价体系.结果 构建了一套以平衡计分卡原理为基线,医院发展战略为导向,关键绩效指标体系为核心,根据管理目标动态调整策略的临床科室绩效评价模式.结论 基于平衡计分卡原理的临床科室绩效评价模式能够实现策略性的绩效管理,有利于医院进行持续性质量改进,符合医院的长期战略需求.

Study on performance assessment mode of clinical departments in modern hospital

Objective Construct the reasonably effective performance assessment mode of clinical departments, which is suitable for the continuous development of modern hospital. Method Use of balanced scorecard （BSC） principle, using the analytic hierarchy process （AHP） and Rank sum ratio method （RSR） to establish a performance assessment system. Results Constructed the performance assessment mode of clinical departments, which can be dynamically adjusted based on management objectives strategy. The mode takes the BSC as the baseline, the strategy of hospital development as the guide, performance assessment index system as the key element. Conclusion The performance assessment mode of clinical departments, base on BSC, achieve the strategic performance management, and is conducive to the hospital for continuous improvement of medical care quality, in line with the long-term strategic needs of the hospital.