| 医疗设备维修服务环节管理策略与实践 |
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| 引用本文： | 李斌,张力方,钱建国,曹少平,何德华,郑蕴欣. 医疗设备维修服务环节管理策略与实践[J]. 医疗设备信息, 2010, 0(6): 4-6 |
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| 作者姓名： | 李斌 张力方 钱建国 曹少平 何德华 郑蕴欣 |
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| 作者单位： | [1]上海交通大学附属第六人民医院医学工程部,上海200233 [2]上海交通大学附属第一人民医院,上海200080 [3]上海复旦大学附属华山医院装备科,上海200040 [4]上海交通大学医学院附属儿童医学中心,上海200127 |
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| 摘 要： | 卫生部《医疗器械临床使用安全管理规范》的出台,临床医疗安全质量要求不断提高的形势下,同时面对上游的高度专业的医疗设备维修行业,技术资源不对称,而医院的医工队伍尚不健全的现状,提出在医疗设备维修服务管理的前期配置阶段、中期维修环节和后期评价环节采取的一系列管理策略和实践的讨论。
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| 关 键 词： | 医疗设备 维修服务 环节管理 策略 满意度调查 |
The Management Tactics and Application in Three Phases of Medical Equipment Service Management |
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| LI Bin,ZHANG Li-fang,QIAN Jian-guo,CAO Shao-ping,HE De-hua,Zheng Yun-xin. The Management Tactics and Application in Three Phases of Medical Equipment Service Management[J]. Information of Medical Equipment, 2010, 0(6): 4-6 |
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| Authors: | LI Bin ZHANG Li-fang QIAN Jian-guo CAO Shao-ping HE De-hua Zheng Yun-xin |
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| Affiliation: | 1. Clinical Engineering Department, Shanghai Sixth People＇s Hospital Affiliated to Shanghai Jiaotong University,Shanghai 200233,China; 2.Shanghai First People＇s Hospital Affiliated to Shanghai Jiaotong University, Shanghai 200080,China; 3. Equipment Department, Huashan Hospital Affiliated to Fudan University, Shanghai 200040, China; 4. Shanghai Children Medical Center Affiliated to Shanghai Jiaotong University, Shanghai 200127,China |
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| Abstract: | The new medical reform plan is launched. Clinical use of medical device safety management standard is making public.The medical equipment service is facing the increasing requirement of safety and quality from clinical department. In face to technical monopolization of upstream suppliers and shortage of CE engineers of hospital, a set of new management tactics are suggested in pre-sale after sales and assessment phases. Those new management tactics are applied in Shanghai. |
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| Keywords: | medical devices maintenance service link management tactic satisfaction survey |
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