护患沟通的技巧及体会

本文主要围绕初次见面、行为细节、谈话技巧及说服技巧等方面对护患沟通技巧进行分析,同时结合临床经验,就如何更好地做好护患沟通进行总结,如主动沟通、提高素质、善解人意及形象文明等,以利于增强护患沟通效果,加强与建立良好的护患关系,保证治疗顺利进行,更好地促进患者的健康。

Skills and Experience of Nurse-Patient Communication

This paper analyzed the skills of nurse-patient communication mainly around the aspects such as first meeting,behavior details,speech skills and persuasive skills;meanwhile,combined with clinical experience,summaried how to make nurse-patient communication better,such as active communication and improving quality,understanding and image civilization,in order to enhance the effect of nurse-patient communication,strengthen and establish the good relationship between nurses and patients,ensure the smooth progress of treatment,preferably promote the patients' health.