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品管圈在骨科患者基础护理服务中的实践效果
引用本文:唐洪钦,赵丽,谭小云,徐纪玲,焦培培,陈晶,乐惠飞.品管圈在骨科患者基础护理服务中的实践效果[J].解放军护理杂志,2013,30(10):52-54.
作者姓名:唐洪钦  赵丽  谭小云  徐纪玲  焦培培  陈晶  乐惠飞
作者单位:唐洪钦 (解放军第413医院,骨二科,浙江,舟山,316000); 赵丽 (解放军第413医院,骨二科,浙江,舟山,316000); 谭小云 (解放军第413医院,骨二科,浙江,舟山,316000); 徐纪玲 (解放军第413医院,烧伤整形科); 焦培培 (解放军第413医院,护理部); 陈晶 (解放军第413医院,护理部); 乐惠飞 (解放军第413医院,护理部);
摘    要:目的探讨品管圈在骨科患者基础护理服务中的应用效果。方法通过成立品管圈组织、确定品管圈主题、制定品管圈活动计划,对骨科患者基础护理服务情况进行调查分析,制定整改措施,并对品管圈活动实施前后的相关指标评价。结果开展品管圈活动后,骨科患者基础护理落实率及基础护理满意率均高于实施前,差异有统计学意义(均P<0.05)。结论将品管圈应用到骨科患者基础护理服务中,有利于患者基础护理的落实和基础护理服务满意率的提高,值得临床科室借鉴使用。

关 键 词:品管圈  骨科  优质护理  基础护理  满意度

Practical Effect of Quality Control Circle on the Basic Care for Orthopedic Patients
Tang Hongqin,Zhao Li,Tan Xiaoyun,Xu Jiling,Jiao Peipei,Chen Jing,Le Huifei.Practical Effect of Quality Control Circle on the Basic Care for Orthopedic Patients[J].Nursing Journal of Chinese People's Liberation Army,2013,30(10):52-54.
Authors:Tang Hongqin  Zhao Li  Tan Xiaoyun  Xu Jiling  Jiao Peipei  Chen Jing  Le Huifei
Institution:1. Second Department of Orthopedics, No. 413 Hospital of PLA, Zhoushan 316000, Zheiiang Province, China; 2. Department of Burn and Plastic Surgery, No. 413 Hospital of PLA; 3. Nursing Department, No. 413 Hospital of PLA)
Abstract:Objective To explore the effect of Quality Control Circle (QCC) on basic care for orthopedic patients. Methods Through the establishment of the QCC organization, determination of the QCC theme, and development of the QCC activity plan, the basic care of orthopedic patients were assessed and investigated, so as to implement and evaluate the adjusted interventions. Results The implementation rate of basic nursing care and patients' satisfaction rate were better than before and the difference was significant (P〈0. 05). Conclusion The application of QCC is conducive to the implementation of the basic care and improvement of basic care satisfaction level, which calls for further application in other departments.
Keywords:Quality Control Circle  High-quality care  basic care  satisfaction rate
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