A work-sampling tool to measure the effect of electronic medical record implementation on health care workers |
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Authors: | Fontaine B R Speedie S Abelson D Wold C |
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Institution: | Department of Health Informatics, University of Minnesota, Minneapolis, USA. |
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Abstract: | This article presents baseline work sampling data from an outpatient oncology clinic prior to an electronic medical record implementation. The physicians and medical office assistants spent 29% and 39% of their time, respectively, entering and retrieving information from medical records. The physicians and medical office assistants spent 43% and 17% of their time, respectively, on direct patient contact. Using scheduled outpatient counts to measure the productivity of the physicians and medical office assistants failed to capture 19% and 29% of their workload. |
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