| 连续排班模式对产科护理工作满意度的影响 |
| |
| 引用本文： | 胡敏,涂晋梅,吕红梅,黄日妹,梁少琼.连续排班模式对产科护理工作满意度的影响[J].护理实践与研究,2009,6(15):67-69. |
| |
| 作者姓名： | 胡敏 涂晋梅 吕红梅 黄日妹 梁少琼 |
| |
| 作者单位： | 深圳市宝安区人民医院,518101 |
| |
| 摘 要： | 目的：了解产科实施连续排班模式前后病人对护理工作满意度的影响。方法：通过问卷调查的方法,对我院产科护理工作实施APN连续排班前后病人满意度进行调查。结果：APN连续排班前的护理服务质量满意度为83.3%,整改后的满意度为97.9%,差异有显著性意义（P〈0.01）。结论：实施APN连续性排班是护理管理模式的改革,能提高病人对护理服务质量的满意度。
|
| 关 键 词： | 产科 APN连续排班 服务质量 满意度 |
Investigattion of patients satisfactory rate of nursing service quality after APN continuous arrange duty in obstetrial department |
| |
| HU Min,TU Jinmei,LV Hongmei,et al.Investigattion of patients satisfactory rate of nursing service quality after APN continuous arrange duty in obstetrial department[J].Attend to Practice and Research,2009,6(15):67-69. |
| |
| Authors: | HU Min TU Jinmei LV Hongmei |
| |
| Institution: | The People's Hospital of Bao'an area Shenzhen city;Shenzhen 518101 |
| |
| Abstract: | Objective:To investigate the patients satisfactory rate of nursing service quality after APN continuous arrange duty in obstetrial department.Methods:The patients who hospitalized after carried into APN continuous arrange duty and who hospitalized before carried into APN continuous arrange duty were investigated by questionnaire.Results:After APN continuous arrange duty periods,patients satisfactory rate was 97.9% and before APN continuous arrange duty periods,patients satisfactory rate was 83.3%,there was ... |
| |
| Keywords: | Obstetrial APN continuous arrange duty Service quality Satisfactory rate |
| 本文献已被 CNKI 维普 万方数据 等数据库收录！ |
|
