我国医患矛盾中患者因素分析 |
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引用本文: | 冼咏琪,谭一笑. 我国医患矛盾中患者因素分析[J]. 医学与社会, 2014, 0(9): 55-57 |
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作者姓名: | 冼咏琪 谭一笑 |
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作者单位: | 广州医科大学卫生管理学院,广州510182 |
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摘 要: | 作为医患关系中重要的一环,患方的态度和行为直接影响着医患关系的和谐发展。医患矛盾受患者心理、患者权利与义务不对等、患者利己行为、患者综合素质以及患者被媒体不客观评价误导等因素影响而造成,因此,缓解医患矛盾、构建和谐医患关系,可以从5方面着手:引导患者调整心态,适应病人角色;加强法律、行政宣传力度,规范患者就医行为;提高患者的综合素质水平;营造客观的舆论氛围;加强医患沟通,让患者拥有更多的选择权。
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关 键 词: | 医患矛盾 患者因素 |
Analysis on the Patient Causes in Doctor - patient Conflicts in China |
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Affiliation: | Xian Yongqi et al (School of Health Management, Guangzhou Medical University, Guangzhou , 510182) |
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Abstract: | As the most important part of relationship between doctors and patients, the patient's attitude and behavior will directly affect the relationship whether or not the harmonious. The doctor - patient conflicts are caused by the patients'psychological factor, attribution bias, unequal rights and obligations, self-serving behavior, the patients'quality and the objective evaluation of medical industry etc. Therefore, to alleviate the doctor - patient contradiction and build a harmonious doctor - patient relationship, we can commence several aspects : guide the patients to adjust their attitude and adapt to the patient role ; strengthen the legal and administrative publicity, regulate the behavior of patients ; improve the quality of patients ; construct objective opinion atmosphere and make the patients have more options. |
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Keywords: | Doctor- Patient Conflict Patient Cause |
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