我院急诊科护士职业倦怠状况及相关因素分析

目的 调查急诊科护士职业倦怠的状况及相关影响因素.方法 采用职业倦怠量表和护士工作压力源量表对我院急诊科以及大内科、大外科系统的各21名护士的职业倦怠和工作压力状况进行调查比较.结果 急诊科护士情感枯竭、去人性化、个人成就感降低3个维度得分与大内科、大外科相比差异显著;急诊护士压力源主要来源于时间分配及工作量、工作环境及仪器设备、患者护理、管理及人际关系4个方面.结论 急诊科护理人员面对多种压力源,极易产生职业倦怠症,管理者应采取有效手段缓解护士的工作压力,维护其身心健康.

Analysis of job burnout condition of emergency nurses and its related factors

Objective To investigate the job burnout status of emergency nurses and its related factors.Methods Maslach Burnout Inventory-General Scale (MBI-GS) and Nurse Stressor Scale were used to investigate job burnout and job stress conditions by selecting 21 nurses from the emergency department,21 nurses from the big medicine systems and 21 nurses from the big surgical systems.Results The emotional exhaustion,depersonalization,reduced personal accomplishment scores of the emergency nurses were significantly different from the big medicine systems and the big surgical systems.The major source of pressure for emergency nurses were time allocation,workload,working environment and equipment,patient care,management and interpersonal relationship.Conclusions Nurses in the emergency department face a variety of stressors,easily to produce burnout syndrome.Managers should take effective means to alleviate the pressure on nurses to maintain their physical and mental health.