护士工作压力现状的调查分析及应对措施

目的 对护士工作压力现状进行调查研究,探求缓解护士工作压力的有效措施.方法 在文献研究的基础上采用访谈与问卷调查相结合的方法对齐鲁医院199名护士进行调查,了解护士工作压力现状并制订应对措施.结果 74.4％的护士承受较高甚至是非常高的工作压力并且在福利待遇、晋升以及工作量与时间分配上3个条目的压力感受最强烈,不同年龄、职称、学历、科室的护士对工作压力的感受有所不同,有49.7％的护士处在较高的工作倦怠状态下.结论 护士工作压力与工作倦怠现象严重,应当从环境层面、组织层面、个人层面对护士的工作压力进行疏导与管理.

Investigation and analysis of current stress status of nurses and countermeasures

Objective To research the current stress status and job stressors of the nurses,and explore the measures of relieving stress.Methods Investigation was carried out in 199 nurses of Qilu hospital by using interviewing and surveying method basing on the literature research.Results 74.4％ nurses work under high even very high stress.Benefit,promotion,workload and time allocation were the first three stressors.Ages,professional titles,education degree,departments were influential factors of stress.49.7％ of the nurses were under high job burnout.Conclusions The nurses are under high work stress and job burnout.There should be measures from environmental level,organizational level,individual level to relieve and manage the stress.