| 化疗间歇期患者PICC维护服务满意度影响因素调查 |
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| 引用本文： | 朱春晖.化疗间歇期患者PICC维护服务满意度影响因素调查[J].中国现代医生,2013,51(28):10-12,15. |
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| 作者姓名： | 朱春晖 |
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| 作者单位： | 杭州市第一人民医院中医科,浙江杭州,310000 |
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| 摘 要： | 目的 调查化疗间歇期患者PICC维护服务情况,了解影响患者满意度的主要因素,以期提出科学的、可行性的建议.方法 选择符合纳入标准的200名患者作为调查对象,采用化疗间歇期患者PICC维护服务情况调查表进行调查.采用SPSS12.0统计学软件对调查数据进行统计分析,归纳总结影响患者对PICC服务满意度的主要影响因素.结果 患者往返交通时间是影响总体满意度的主要因素.往返交通时间是对交通便捷满意度的主要影响因素,医疗付费方式和往返交通时间是影响收费满意度的主要影响因素.结论 采用PICC进行化疗的患者对化疗间歇期PICC的维护整体比较满意,往返交通时间是影响整体满意度的主要因素.
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| 关 键 词： | PICC维护 化疗间歇期 肿瘤患者 |
Survey of influencing factors of PICC maintenance service during chemotherapy intermission |
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| Authors: | ZHU Chunhui |
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| Institution: | ZHU Chunhui Traditional Chinese Medicine Department, Hangzhou First People＇s Hospital, Hangzhou 310000, China |
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| Abstract: | Objective To survey influencing factors of PICC maintenance service during chemotherapy intermission. Methods Selected 200 cases were surveyed by PICC maintenance service during chemotherapy intermission questionnaire. The main influencing factors were analyzed. Results Commuting time was main influencing factor on total satisfaction. Commuting time was main influencing factor on satisfaction about convenient transportation. The medical payment methods and commuting time were main influencing factors on satisfaction about fee. Conclusion Most patients with PICC are satisfactory with maintenance service during chemotherapy intermission. Commuting time is main influ- encing factor on total satisfaction. |
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| Keywords: | PICC maintenance service Chemotherapy intermission Cancer patients |
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