Affiliation: | 0 Patient Care Improvement Council, Partners Community Health Care, Inc., Boston and Primary Care Service, Emerson Hospital, Concord, USA 1 Department of Health Policy and Management, Harvard School of Public Health, Boston, MA, USA z Corresponding author address: 29 Hartwell Avenue, Lexington, MA 02173, USA Tel: +1 781 861 6570 Fax: +1 781 402 1888 E-mail: nswein@massmed.org |