| 医院绩效考核指标体系构建 |
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| 引用本文： | 徐建德,高飞,夏丽芳,唐文欢,张培培. 医院绩效考核指标体系构建[J]. 解放军医院管理杂志, 2019, 26(6): 534-538 |
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| 作者姓名： | 徐建德 高飞 夏丽芳 唐文欢 张培培 |
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| 作者单位： | 上海市嘉定区中医医院,上海,201805;上海市嘉定区卫生健康委员会人事科,上海,201805;上海市嘉定区卫生健康委员会人才中心,上海,201805;上海市嘉定区安亭医院人事科,上海,201805 |
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| 基金项目： | 上海市嘉定区科学技术委员会科研课题 |
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| 摘 要： | 目的为医院绩效考核管理提供科学可靠、完善全面的指标体系和方法,为医院的战略发展提供科学引导和评估。方法以平衡计分卡理论为出发点,以绩效管理方法和要义为精髓,从财务、顾客、内部流程、学习与成长4个维度出发,在课题组研究分析的基础上,并经过医院绩效考核领导小组和绩效考核管理委员会审议把关,分三个层次构建医院绩效考核管理指标体系。结果以平衡计分卡4个维度为出发点,建立岗位、科室和医院三个层级的医院绩效考核管理战略目标和考核指标体系,其中院级指标25个,科室指标3类44个,岗位指标3类33个。结论将平衡计分卡理论引入医院绩效考核管理指标体系的构建中,为医院管理者提供更全面、真实、系统的考核管理工具,为提高医院社会效益、降低运营成本、促进科学可持续发展、实现医院战略发展目标提供有力支撑。
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| 关 键 词： | 平衡计分卡 绩效考核 指标体系 |
Construction of Hospital Performance Evaluation Index System |
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| XU Jiande,GAO Fei,XIA Lifang,TANG Wenhuan,ZHANG Peipei. Construction of Hospital Performance Evaluation Index System[J]. Hospital Administration Journal of Chinese People's Liberation Army, 2019, 26(6): 534-538 |
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| Authors: | XU Jiande GAO Fei XIA Lifang TANG Wenhuan ZHANG Peipei |
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| Affiliation: | (Jiading Hospital of TraditionalChinese Medicine in Shanghai City, Shanghai 201805;Human Resources Department, HealthCommittee of Jiading District in Shanghai City, Shanghai 201805;Talent Center, Health Committeeof Jiading District in Shanghai City, Shanghai 201805;Human Resources Department, Anting Hospitalof Jiading District in Shanghai City, Shanghai 201805) |
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| Abstract: | XU Jiande;GAO Fei;XIA Lifang;TANG Wenhuan;ZHANG Peipei(Jiading Hospital of TraditionalChinese Medicine in Shanghai City, Shanghai 201805;Human Resources Department, HealthCommittee of Jiading District in Shanghai City, Shanghai 201805;Talent Center, Health Committeeof Jiading District in Shanghai City, Shanghai 201805;Human Resources Department, Anting Hospitalof Jiading District in Shanghai City, Shanghai 201805) |
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| Keywords: | balanced scorecard performance appraisal indicator system |
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