精益管理模式在医院管理中应用的效果分析

目的：分析精益管理模式在医院管理中应用的效果。方法：选取我院46名医护人员作为研究对象，根据医院精益管理模式实施的前后时间分为两阶段，第一阶段（实施前）2022年1月~12月行常规管理；第二阶段（实施后）2023年1月~12月行精益管理，比较两阶段医院医务人员管理质量、医护人员综合水平评分以及医患矛盾的发生情况。结果：实施后医院医务人员管理质量评分均高于实施前（P < 0.05），医护人员综合水平评分高于实施前（P < 0.05），医患矛盾发生率低于实施前（P < 0.05）。结论：在医院管理中实施精益管理模式，能有效提升医务人员的工作效率和医疗服务质量，降低医患矛盾的发生率，精益管理模式在医院管理中取得显著效果。

Analysis of the Application Effect of Lean Management Model in Hospital Management

Objective：To analyze the effect of lean management mode in hospital management. Methods：The study was from January 2022 to December 2023.46 medical staff working in our hospital were selected as the research objects and divided into two stages according to the implementation of the hospital lean management mode；in the first stage（before implementation）from January to December 2022；in the second stage（after implementation），lean management from January to December 2023，to compare the two-stage hospital medical staff management quality，the comprehensive level score of medical staff and the occurrence of doctor-patient conflicts. Results：The quality scores of hospital medical staff was higher than before implementation（P < 0.05）. The comprehensive level score of medical staff after implementation was higher than before implementation（P < 0.05）. The incidence of doctor-patient conflicts after implementation was lower than that before implementation（P < 0.05）. Conclusion：The implementation of lean management mode in hospital management can effectively improve the work efficiency of medical staff and medical service quality，and reduce the incidence of doctor-patient contradiction. It can be seen that the application effect of this management mode in hospital management is relatively significant.