护理人员三级绩效考核体系构建的研究

目的 构建一套涵盖临床科室和护理人员的三级绩效考核体系。方法 通过文献法收集资料,参考平衡计分卡理论和绩效结构理论,经研究小组讨论,形成临床科室绩效考核初稿、护理人员绩效考核初稿。运用德尔菲法对省内18名专家进行2轮函询,确定绩效考核指标及各指标权重。结果 构建了护理人员三级绩效考核体系,其中,临床科室绩效考核包含4个一级指标、10个二级指标、45个三级指标,护理人员绩效考核包含3个一级指标、8个二级指标、41个三级指标。结论 本研究构建了一套护理人员三级绩效考核体系,对护理绩效管理及薪酬分配具有一定的借鉴意义。

Construction of nurse three-level performance evaluation index system

Objective To construct performance evaluation index system for clinical department and nurses. Methods Data were collected by literature method. Refer to balanced scorecard and performance structure theories, by the re- search group discussion, clinical department performance evaluation and nurse performance evaluation first drafts were formed. Delphi method was used for 2 rounds of enquiry of 18 experts in the province, determine the performance ap- praisal index and the index weights. Results The nurse three-level performance evaluation index system was construct- ed. 4 one-level indicators, 10 two-level indicators, 45 three-level indicators were included in the clinical department performance evaluation. 3 one-level indicators, 8 two-level indicators, 41 three-level indicators were included in the nurse performance evaluation. Conclusion This study constructs a nurse three-level hospital performance evaluation index system, which has certain reference to the nurse performance management and salary distribution.