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积极拓展会员制医疗服务新领域
引用本文:代萌,耿仁文,李文源,朱宏,郑木明.积极拓展会员制医疗服务新领域[J].中国医院管理,2003,23(2):15-16.
作者姓名:代萌  耿仁文  李文源  朱宏  郑木明
作者单位:第一军医大学附属南方医院惠侨科贵宾中心,广州市,510515
摘    要:为促进医院发展,医院拓展了会员制医疗保健服务新领域。包括制定会员服务章程,发行会员卡,成立会员服务中心,严格医疗管理,优化服务流程,建立全程导医、全程医疗保健跟踪服务,健全急救制度,提供系列配套的个性化服务,举办会员联谊金等,以推动会员制医疗服务的发展,进而为医院谋得新的服务空间。

关 键 词:医院  会员制医疗服务  导医服务  急救服务  联谊活动
文章编号:1001-5329(2003)02-0015-02
修稿时间:2002年11月30

To Dvelop New Fields of the Membership Medical Service
Dai Meng,Geng Renwen,Li Wenyuan,et al..To Dvelop New Fields of the Membership Medical Service[J].Chinese Hospital Management,2003,23(2):15-16.
Authors:Dai Meng  Geng Renwen  Li Wenyuan  
Institution:Dai Meng,Geng Renwen,Li Wenyuan,et al.VIP center,Department of Hui Qiaolou,Nanfang Hospital,The First Milit ary Medical Universi ty,Guangzhou,510515,PRC
Abstract:In order to inprove the development o f hospital ,we have developed new fields of the me mbership medical service.Including a serie s of works,we worked out membership regulations,issued membership cards ,set up membership service center ,strengthened medical administration,optimized se rvice process,established medical guide and follo wed medical and health care s ervice during the whole process,perfected emergency treatment syst em the hospi tal has also offered a whole complete set of speci fic services ,including givi ng a get-together of m embers,contributing to the progress of the membership medical service,and then to gain more space of the new d evelopment for the hos pital.
Keywords:hospital  membership  medical service
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