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护理质量保证管理模式的实施及效果
引用本文:李凤琴,朱文,吴庆凤.护理质量保证管理模式的实施及效果[J].南方护理学报,2003,10(2):71-72.
作者姓名:李凤琴  朱文  吴庆凤
作者单位:扬中市人民医院护理部,江苏扬中212200
摘    要:笔报道护理质量保证管理模式,提高护理质量的做法及效果。认为加强质量保证内涵建设,提高护理队伍整体素质;健全质量保证体系,加大质量管理力度;以病人为中心,提高护理服务水平。促使全院综合护理满意度达到了96%—100%,显提高了护理质量。

关 键 词:质量管理  护理质量保证管理模式  整体护理  护理管理  护理服务  奖惩制度  医院
文章编号:1008-9969(2003)02-0071-02
修稿时间:2002年8月18日

Effect of management mode in nursing quality guarantee
LI Fengqin,ZHU Wen,W U Qingfeng.Effect of management mode in nursing quality guarantee[J].Nanfang Journal of Nursing,2003,10(2):71-72.
Authors:LI Fengqin  ZHU Wen  W U Qingfeng
Abstract:The authors report the effect of management mode in nur si ng quality guarantee in increasing the nursing quality.They argue that in this m ode,the practical measures include enriching the contains of quality guarantee,i mproving the synthetic quality of nursing personnel,perfecting the system of qua lity guarantee,reinforcing quality management,advocating patient-centered servic e and improving nursing service.The satisfaction rate with synthetic nursing of the hospital increased from96%to100%,indicating the nursing quality has been gre atly raised.
Keywords:quality guarantee  nursing management  holistic nursing
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