| 2006—2010年上海市职业卫生投诉举报案件分析 |
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| 引用本文： | 王强毅,朱素蓉,陈春晖,朱俊,唐杰,高智群,戴云,陈喆. 2006—2010年上海市职业卫生投诉举报案件分析[J]. 环境与职业医学, 2012, 29(1): 43-45 |
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| 作者姓名： | 王强毅 朱素蓉 陈春晖 朱俊 唐杰 高智群 戴云 陈喆 |
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| 作者单位： | 王强毅 (上海市卫生局卫生监督所,上海,200031) ； 朱素蓉 (上海市卫生局卫生监督所,上海,200031) ； 陈春晖 (上海市卫生局卫生监督所,上海,200031) ； 朱俊 (上海市卫生局卫生监督所,上海,200031) ； 唐杰 (上海市卫生局卫生监督所,上海,200031) ； 高智群 (上海市卫生局卫生监督所,上海,200031) ； 戴云 (上海市卫生局卫生监督所,上海,200031) ； 陈喆 (上海市卫生局卫生监督所,上海,200031) ； |
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| 摘 要： | [目的]分析职业卫生投诉举报的原因特点，并探讨其处理对策。[方法]对2006-2010年上海市所有涉及职业卫生投诉举报案件进行分析。[结果]职业卫生投诉举报总数呈现上升趋势；投诉内容中要求职业健康检查和职业病诊断的最多，分别占总数的63．1％和16．1％；投诉举报查实和部分查实率达74．7％。[结论]职业卫生投诉举报数量呈上升趋势，卫生行政部门应提高自身工作能力和服务水平，及时妥善处理职业卫生投诉案件，切实保障劳动者权益。
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| 关 键 词： | 职业卫生 投诉举报 案件 |
Analysis on the Complaints about Occupational Health in Shanghai from 2006 to 2010 |
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| Affiliation: | WANG Qiang-yi, ZHU Su-rong, CHEN Chun-hui, ZHU Jun, TANG Jie, GAO Zhi-qun, DAI Yun, CHEN Zhe (Agency for Health Inspection, Shanghai Municipal Health Bureau, Shanghai 200031, China) |
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| Abstract: | [ Objective ] To analyze the reasons and features of the complaints about occupational health, and discuss its countermeasures [ Methods ] All complaints about occupational health in Shanghai from 2006-2010 were analyzed. [ Results ] The number of complaints about occupational health was increased from 2006 through 2010, in which the requirement of occupational health examination and occupational disease diagnosis were most claimed, accounting for 63.0% and 16.1% of the total respectively. Verified and partly verified complaints took up 74.7% of the total. [ Conclusion ] In view of the increasing number of complaints about occupational health, the health administration departments are required to improve their work ability and service quality and dispose complaints promptly and properly so as to guarantee the rights of workers. |
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| Keywords: | occupational health complaint case |
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