| 提高耳鼻咽喉科低年资护士护理质量的有效途径的探讨 |
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| 引用本文： | 莫木琼,廖美芳,魏秋娟.提高耳鼻咽喉科低年资护士护理质量的有效途径的探讨[J].现代保健,2009(23):120-121. |
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| 作者姓名： | 莫木琼 廖美芳 魏秋娟 |
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| 作者单位： | 中山大学附属第一医院耳鼻咽喉科医院,510080 |
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| 摘 要： | 目的探讨提高耳鼻咽喉科低年资护士的护理质量的有效途径，促进护患关系的健康发展。方法实行护理操作流程管理，定期组织护理查房，建立高年资护士带低年资护士的学教相结合的教学模式。结果患者对护理工作满意率99％以上；护理质量查房合格率在100％；没有发生护理差错；没有出现患者坠床、跌倒致伤等意外事故的发生。结论低年资护士的临床护理应对能力明显提高，护患关系明显改善。
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| 关 键 词： | 耳鼻咽喉科 低年资护士 护理质量 |
Effective process of improving the nursing quality of low - grade nurses in the department of otolaryngology |
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| Institution: | MO Mu-qiong, LIAO Mei-fang, WEI Qiu -juan.( The First Affiliated Hospital Sun Yat- Sen Universtily Otorhinolaryngology Hospital, Guangzhou 510080, China) |
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| Abstract: | Objective To find the effective process of improving the nursing quality of low - grade nurses in the department of otolaryngology, and decrease the dispute between the nurse and the patients. Methods Perform the management of nursing operation flow - sheet, carry on nursing rounds periodically, and establish the teaching model of the high - grade nurses teaching the low - grade nurses. Results The patients＇ satisfaction rate on nursing care is more than 99%. The passing rate of nursing quality is 100%. There are not care errors and any accidents such as falling - bed and a fall injury. Conclusion Improving the nursing quality of low - grade nurses evidently, and the dispute between the nurse and the patients has been decreased. |
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| Keywords: | Otorhinolaryngalogy Junior nurse Nursing quality |
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